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Terms and conditions


Please read these terms and conditions carefully before using the ONNON® WEB STORE. This website is owned and operated by ONNON®.


By placing an order on the ONNON® WEB STORE you acknowledge having read and agreed to these Terms and Conditions. If you are unhappy with any aspect of these, then you should contact us at before placing your order with us. We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us. All contracts are concluded in English.


Return or exchange the goods

If you are not fully happy with the goods you have received, you can return them to us within 5 days of receipt, providing they are in original resalable condition.


Once returned you will be entitled to receive an exchange, which will not include the cost of the original postage and packaging cost. We are not able to exchange items that appear to have been worn, washed, or are not in original condition. ONNON® reserved the rights to the final decision.


International returns must be covered by the customer.

1. Please ensure your return is well packaged.

2. Make "Returned Items" on both your parcel and on all paperwork enclosed to prevent it incurring import charges and taxes and return to the following address and email to Failing to do either mail back the well-packed product or email the exchange request, we can not process your exchange request.


               ONNON® Customer Service Center

               Flat F2, 12/F, WANG KWONG IND BLDG, 45 HUNG TO ROAD, KWUN TONG, HKSAR.




The website's owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, you or your company's personal information or material and information transmitted over our system.



The website owner may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the "current version") and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the current version each time you visit the website.


Accuracy of content

We take every care to ensure that the description and specification of our products are correct at the time of publication. However, while the color reproduction of the products is a close representation, we cannot accept any responsibility for any variation in color caused by the browser software or computer system used by you. Orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. To the extent permitted by applicable law, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.



This website, these terms and conditions and any contract entered into as a result of usage of this website are governed by and construed in accordance with English Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of HKSAR.



We aim to deliver all orders as quickly as possible. Delivery times stated on the websites are in no way a guarantee and are based on approximations. This is due to third party factors that may cause delays.



The trade marks, names, logos, patent, and service marks displayed on this website are registered and unregistered trademarks of the website owner. 


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